Questions

Questions groups real user asks into themes, so you can see what is missing, what is popular, and what should be clarified.

Open Project > Analytics > Questions.

Views

View	Shows	Use it to
Gaps	Needs-support and weak-answer themes	Decide what to document next
Frequent	Popular themes across all questions	Improve important pages
All	Both groups together	Scan the full question landscape

Legacy URLs for coverage gaps and top questions redirect here with the matching filter.

Cluster fields

Each cluster includes:

Theme label
Summary of what users asked
Suggested documentation improvement for gaps
Sample questions
Member count

Open a cluster to read the sample questions before editing docs. The exact wording often reveals whether the user missed an existing page, used different terminology, or asked for something not documented.

How to use it

Select a period with enough volume.
Start with Gaps and fix the highest-count missing topics.
Check Frequent questions to improve pages users rely on often.
Open the linked conversations when a cluster is ambiguous.
After publishing changes, watch the same cluster over the next period.

Gaps vs frequent

	Gaps	Frequent
Source turns	Needs-support or weak-answer turns	All questions
Main question	What is missing?	What is important?
Best action	Add or repair docs	Clarify, restructure, or improve discovery

Plan availability

Question clustering is available on all plans.