Workspace & billing

Workspace settings apply across all projects in your organization.

Open the workspace menu from the dashboard sidebar.

Trial and plan

New workspaces start with a 14-day Business trial. No credit card is required.

During the trial, the workspace has Business features such as private knowledge connectors, the support form deflector, Business analytics, and weekly digest.

If the trial ends without a payment method, the workspace moves to Free. Add a card under Billing before the trial ends to continue on Business.

Billing

Billing shows:

Current plan
Message and page usage
Upgrade, downgrade, and annual billing options
Overage settings on Business and above
Invoices

Pricing details live at knoku.com/pricing .

Members and roles

Use Settings > Members to invite teammates, remove access, and assign roles.

Use Settings > Roles to create granular permissions for sources, documents, analytics, settings, API keys, and other project areas.

Seat limits depend on the workspace plan.

SSO

SSO is available on Enterprise.

Use Settings > SSO to verify your email domain, connect a SAML identity provider, and optionally require SSO for users on that domain.

Audit log

Audit log is available on Enterprise.

Use Settings > Audit log to review timestamped organization changes, including member changes, billing changes, SSO changes, and integration updates.

Weekly digest

Weekly digest is available on Business and above.

Use Settings (Weekly digest card) to send workspace admins a Monday email with usage, top questions, coverage gaps, and plan usage.